Our commitment is to continuously enhance the quality of our services, and we value your input. Your feedback is vital in our efforts to refine and improve what we offer.
We will actively gather your feedback through surveys conducted during pregnancy and at the conclusion of all our CPD Activities and Events. We will take into account any constructive feedback to optimize the content and delivery of our Shared Care Programs for the benefit of all participants.
Moreover, we encourage our pregnant patients to share their thoughts by completing the straightforward survey with spaces for written comments. We regularly compile and update the data to ensure ongoing improvements.
To access our patient feedback survey, please click on the following link.
If you prefer other methods of providing feedback, you can do so by emailing your thoughts and comments to firstname.lastname@example.org. Alternatively, you may also reach out to us by calling 08 8490 0420 and requesting to speak with our General Manager, Leanne.
Rest assured, all feedback and complaints are meticulously handled by our Team here at GP Partners Australia. We will always keep you informed about the progress of the complaint resolution process.
In the event that you find our resolution substandard, please don’t hesitate to get in touch with us to explore further avenues for resolution. Additionally, the SA Health and Community Services Complaints Commissioner is available to assist you. You can access their website by clicking here.